Policies

Full Service and Staffed Event -

  • Complete setup of food, including chafing dishes and heating elements.
  • Appropriate serving utensils.
  • Heavy-duty disposable Reflection silver plasticware ribbon wrapped in a dinner napkin.
  • Heavy-duty plastic plates.
  • Cloth linens for food station table(s) and beverage station(s). Guest table linens available. 
  • Appropriate table decorations for the food station(s) or table(s) based on event theme.
  • Plastic drinkware for beverage station.
  • Complete breakdown and cleanup of food areas/kitchen per event venue policies and procedures at the end of the function.
  • 18% gratuity will be added to all events unless otherwise arranged.

Drop-off Events -

  • Complete setup of food, including chafing dishes and heating elements if ordered.
  • Appropriate serving utensils.
  • Heavy-duty disposable Reflection silver plasticware ribbon wrapped in a dinner napkin or plasticware packet, depending on event arrangement.
  • Heavy-duty plastic, standard plastic, paper, or Styrofoam plates, depending on event arrangment.
  • Appropriate drinkware for hot or cold beverages, depending on event arrangment.
  • Delivery fee.

Additional Information -

Deposits and Payment:

  • All events require a $300 deposit to confirm and save the date.
  • With a confirmed date and menus, thirty (30) days prior to the event date a 50% deposit is due with the remaining balance due paid in 48 hours day prior to the event.
  • Payment may be made using cash, check, or credit card.

Cancellations:

  • Cancellations greater than 30 days prior to an event will be fully refundable, less the save the date deposit.
  • Orders cancelled less than 30 days and more than 48 hours prior to the event will result in forfeiture of the 50% deposit including the save the date deposit.
  • Orders cancelled less than 48 hours prior to the event will result in forteiture of all deposits and 100% of the balance due.