Policies
Full Service and Staffed Event -
- Complete setup of food, including chafing dishes and heating elements.
- Appropriate serving utensils.
- Heavy-duty disposable Reflection silver plasticware ribbon wrapped in a dinner napkin.
- Heavy-duty plastic plates.
- Cloth linens for food station table(s) and beverage station(s). Guest table linens available.
- Appropriate table decorations for the food station(s) or table(s) based on event theme.
- Plastic drinkware for beverage station.
- Complete breakdown and cleanup of food areas/kitchen per event venue policies and procedures at the end of the function.
- 18% gratuity will be added to all events unless otherwise arranged.
Drop-off Events -
- Complete setup of food, including chafing dishes and heating elements if ordered.
- Appropriate serving utensils.
- Heavy-duty disposable Reflection silver plasticware ribbon wrapped in a dinner napkin or plasticware packet, depending on event arrangement.
- Heavy-duty plastic, standard plastic, paper, or Styrofoam plates, depending on event arrangment.
- Appropriate drinkware for hot or cold beverages, depending on event arrangment.
- Delivery fee.
Additional Information -
Deposits and Payment:
- All events require a $300 deposit to confirm and save the date.
- With a confirmed date and menus, thirty (30) days prior to the event date a 50% deposit is due with the remaining balance due paid in 48 hours day prior to the event.
- Payment may be made using cash, check, or credit card.
Cancellations:
- Cancellations greater than 30 days prior to an event will be fully refundable, less the save the date deposit.
- Orders cancelled less than 30 days and more than 48 hours prior to the event will result in forfeiture of the 50% deposit including the save the date deposit.
- Orders cancelled less than 48 hours prior to the event will result in forteiture of all deposits and 100% of the balance due.